Customer Testimonials

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DealerRater Sep 28, 2020

I was very pleased with how we were treated by Jody Love. He was very polite and professional. He went out of his way to make us happy. I will make sure to recommend him to all my friends and family. Love my Challenger!!!

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DealerRater Jul 20, 2020

Just wanted to thank the Jeep dealership team for there help on getting me in a new Jeep gladiator... They all were great and I highly recommend buying a vehicle there.. I even had to stop back by there after my purchase to get corporates number nothing to do with the dealership or the Jeep team they all were great!!! They didn’t ask questions and helped me in every way possible!! I would buy another vehicle from them in the future!!! Thanks To the staff I got my problem solved!!! I would rate 20 stars!! Got right in and right ...

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DealerRater Jan 26, 2020

My son graduated college and was looking to buy his first vehicle on his own. We had visited another dealership where they were very dishonest to say the least. We chose Swope based on their reputation, and they did not disappoint. Our salesman Jody Love was AWESOME !! As parents you want to teach your children how to navigate major purchases on their own Jody educated my son and treated him with respect. He even spent a lot of time with him after the sale to show him ho to operate his new jeep. Our business manager Erik Rued was AMAZING !! ...

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DealerRater Dec 18, 2019

Cold day to shop for a new truck (Dec. 17) but John Stiles made the experience warm and cozy. I'm one to get to the bread and butter of things, and not so much with the insignificant details. John was the guy for me that day. He showed my wife and me just the right vehicle we were looking for. To top that, it came with some extra features we weren't counting on. No stress bargaining, no run around, and none of that horrific BS everyone dreads from a car salesman. John did and explained exactly what we asked ...

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DealerRater Oct 16, 2019

I’ve had my Jeep Cherokee Limited for a year and had some questions concerning its upcoming service and warranty coverage. I spoke to Austin in the Service Dept and he was able to quickly provide the information I needed for all my questions.

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DealerRater Jun 29, 2019

Austen in service department is awesome! Great guy who will give you up front qout and will inform you later if something comes up. It's rare for me to get this customer service. I never down my servers! Hudson, sales, is friendly and just down to earth. Very rare to me, sales are just to sell but Hudson is different. Both made my day. Thanks guys and God bless you all!

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DealerRater Dec 31, 2018

I’ve been coming here since 2005 with all my jeep needs. I’ve always been taken care of quickly and politely. Would recommend to anyone looking to buy or get services done.

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DealerRater May 11, 2018

The experience of buying this car was so easy and stressless. From the moment the salesman contacted me via email to phone calls until the deal was done, my salesman was excellent and professional the entire time. They are me feèl like family.

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DealerRater Apr 7, 2018

Great Customer Service! Erik work hard to get me what I wanted with the right price! General Manager and finance manger were awesome as well!! Best experience I’ve ever had at a dealership!! Another salesman took a lot of time explaining how all of the electronics work. Very impressed. Thank you, Joey Humphrey

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DealerRater Mar 30, 2018

They were very helpful and kind with helping us pick our 2015 Silverado 2500HD. They even allowed us to drive it to Lexington, KY to see if it would fit the toy hauler fifth-wheel trailer we’re wanting to purchase. We are very pleased with the info and service we received while dealing with Swope Chrysler. We would recommend them to anyone wanting to buy a new or used vehicle.

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DealerRater Oct 18, 2017

I recently purchased a Jeep Cherokee and had a great experience with the dealership! Especially with Kenny Rushing. He was very nice, knowledgeable and friendly. Never felt pressured or pushed to purchase. I made the decision and felt good about it!! Kenny went above and beyond in my opinion! Great experience and service!

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DealerRater Sep 8, 2017

Kenny Rushing is a awesome salesman!! He worked hard to get me my retirement jeep! I have had it a week and 2 days now,Loving It! Thank You! Kenny, and all involved. God Bless you all.

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DealerRater Aug 17, 2017

Been looking for a new car. Stopped at Swopes, just to look. Met Ken Rushing and his knowledge and good manners was enough to push me over the edge and I bought my new car! In addition to the initial impression, he has been unfailingly ready to help me with any issues/questions that have come up. Have trouble rating dealership because have no experience other than purchase.

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DealerRater Aug 14, 2017

This dealership is very honest and upfront. We worked specifically with Kenny Rushing and Paul Davis, Jr. We were looking for an inexpensive used pickup truck and although I had gone there to look at a specific advertised vehicle, I was not really satisfied with it once I saw it. Fortunately, Kenny took the time to listen and understand what I was trying to accomplish and found another truck for us to consider. We negotiated the deal and are very pleased with our purchase. I really have no hesitation recommending Kenny and Paul. The dealership has a large inventory and ...

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DealerRater Apr 27, 2017

My experience at swope Chrysler dodge jeep was overall very good service. I was much assisted in choosing the vehicle that suits me best, and everyone there was super quick to help me out.

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DealerRater Nov 26, 2016

Went in with the intent of just looking, not realizing that I would actually be able to purchase anything, but Ray really helped me out and got me going with a great car at a really good price. It was a really great in-and-out experience. Quick and easy.

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DealerRater Nov 4, 2016

Went in to look for a truck. Got a salesman who was very talkative but pleasant. Test drove several trucks (Dodge, Ford, Chevy) but didn't buy anything. However, it did help provide me with a better idea of what I was looking for. So I went out to AutoTrader. Found several trucks that I liked and was about to buy one but it got sold out from under me. It was probably meant to be because the truck was located in Iowa and I'm in Kentucky. So, it would have been a long haul to get this thing. ...

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DealerRater Oct 4, 2016

This was the first buying experience from the Swope dealership here in Elizabethtown. I bought a 2015 ram 3500 Laramie longhorn addition very beautiful and loaded and at a descent price and the guys who made it happen was very polite and professional. overall a great day, the only thing I have a complaint about was what I would call false advertisement and what I mean is every where I read in the show room, on line, not sure about commercials free 24 month or 2 year maintenance agreement on EVERY PURCHASE it didn't say except diesels. but was told that the deal ...

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DealerRater Sep 25, 2016

I was looking for a Wrangler Unlimited with a very specific configuration and color. Selection across all dealers was limited at end of model year, but Rob Smiley, Dexter Golden and the team at Swope kept looking until they found the Jeep we wanted at the price we wanted. I highly recommend you check them out if you are looking for the best car buying experience and great price. A super experience at every level.

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DealerRater Aug 29, 2016

This was the first time I've ever purchased a car and Rob Smiley did everything in his power to make it a great one! When we are ready to purchase another vehicle, we will definitely be back!

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DealerRater Aug 28, 2016

Thanks Tyler for helping us find a great new SUV. It was within budget and had very low mileage. We enjoy how friendly he was.

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DealerRater Aug 18, 2016

I recommend any one to shop and buy here, salesman Alex Persful was very professional, along with other staff members that were very polite , great dealership, Thank you!! Five out of Five stars. strongly recommend

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DealerRater Aug 2, 2016

It was a pleasure dealing with Alex Pursful and the rest of the Staff at Swope. Alex did everything possible to make sure we walked away happy. Love the new car. Thanks

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DealerRater Aug 1, 2016

We had the good fortune to deal with Alex Persful on our car purchase. He was great. Professional, knowledgeable, tuned to customer needs, and helpful. Their finance manager Paul Davis was also very helpful. My wife and I are very happy with my new car and thankful to Alex, Paul, and Swope for such a pleasant buying experience and such a great car.

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DealerRater Jul 18, 2016

Kevin and the Swope Chrysler team made my truck buying experience easy with no pressure. Kevin was extremely helpful in showing all the options and how to use them on my new western brown Ram 1500. This was the first time buying a vehicle that I was not pressured with buying extras that I didn't need or want. I have never recommended a dealership until now.

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DealerRater Jul 11, 2016

My car was totaled in an accident and I needed a new car as soon as possible without the "new car expense". Swope Chrysler in Elizabethtown met that need. I live in Louisville, but found what I wanted on their lot and proceeded to make a deal. It was a no-brainer and my salesman, Kevin Karr did everything in his power to see that my experience was a good one. Collectively, they managed to get me a better interest rate and to get my new car in right away for the CilaJet and Window Etching!!! Great service!!! I ...

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DealerRater Jul 6, 2016

Ryan Bratcher made my experience easy and efficient for me and the dealership. Ryan answered all my questions and kept himself and me on track to put me in the automobile I wanted while working with my budget. I got the car I was after, payoff on my trade, all rebates and discounts to allow me to stay within my budget and now own the car that I have been wanting for the past year. I want to thank Ryan and his team for making this stress free, efficient, and the deal done in two days start to finish. Thanks ...

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DealerRater Jun 21, 2016

After years of owning used cars, I finally decided to buy a truck. I have never done this before so it was a real challenge, especially because I am not mechanically inclined. So I brought my brother-in-law who runs a 40+ bay garage. We sat down with Ray Santiago, and he listened and we talked and he pulled up truck after truck after truck. We finally went for a long test drive, I mean long test drive. Then the real test began as we looked at different trucks, and styles, and features, and "toys" and the list goes on ...

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DealerRater Jun 13, 2016

End of Feb. 2016, I purchased a 2016 Doge Journey crossover plus. After taking possession of the car, it ride ok. Many problem accrued, but every time I went to the service dep. of the dealership, I was created friendly. Never, was I treated like....oh my gosh, she is back....> everyone especially Greg Ach and the service manager Larry. I did not like the car , because it had flaws, (..bad MPG) I was not willing to live with, for the life of my loan. I decided, to trade it in for a Durango STX AWD. I put myself in this ...

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DealerRater Jun 1, 2016

After searching the internet and walking a lot of car lots, specifically in the Louisville area, searching for a Chrysler Town & Country van, my search took me to Swope Chrysler Dodge Jeep in Elizabethtown. Brandon Marker responded to my online inquiry, and after a bit of searching, together we found a van that satisfied 3 of the 4 most important features my wife and I wanted. Brandon and Russ were most patient 'attending to' and addressing our concerns, and while it took a couple long drives from Louisville, together we made it happen. They will work with you, but you must ...

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DealerRater May 21, 2016

Our second purchase at Swope with Brandon. Fine young man and great dealership. Manager, Dexter was also great to work with. Came in to look and bought two vehicles.

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DealerRater May 16, 2016

I've used Swope for the last several years now. I've always been able to find a good deal, friendly staff to deal with and an all around pleasant experience. I always recommend the Swope dealers in Elizabethtown KY to everyone. Ray Santiago and his colleagues are the best!!!

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DealerRater May 14, 2016

Had a wonderful experience at swope dodge in elizabethtown ky have to say brandon marker and dexter went way above our expecting 1st they allowed us to take the vehicle home overnight to see if we liked it and the day of the sale went above our expectations to make sure we got a price we satisfied with thank u so much for allowing us to get the car we've always dreamed of having again great salesmanship and great place to buy a car!!#sohappy

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DealerRater May 7, 2016

I was extremely nervous about buying a car from a dealer for the first time. Brandon was great and didnt pressure me at all. He gave me all the information I needed to be sure about my decision. The manager, Russ, also came out and spoke with me. He was very friendly and reassured me that I was getting a great deal. I left with a vehicle I love and felt completely confident with my purchase.

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DealerRater May 4, 2016

My family has bought vehicles from Swope of Elizabethtown for over 36 years, the last vehicle my Mother and Father bought was a 1980 Chrysler Le Baron which I still have in my garage with only 66,000 original miles and in mint condition. I have purchase 4 vehicles in the last 6 months, I have found the staff at the dealership Knowledgeable, Honest, Friendly, Trustworthy and willing to go the extra mile. I would like to recognize Brandon Marker, Dexter Golden, Scott Skees, Paul Davis Jr and of course MR. Carl himself for their exceptional professionalism.

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DealerRater Apr 28, 2016

Just bought a new car there last weekend and I can say enough good things about them. Brandon was amazing and very professional. The process was quick and painless. I was in and out with the car I wanted and they made sure I drove that one home. I cannot recommend these guys enough! !!!

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DealerRater Apr 7, 2016

Brandon Marker did a great job. Fast & easy, very good communication.. I would recommend this dealer to anyone looking for a new or used vehicle.

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DealerRater Mar 20, 2016

Brandon Marker at Swope recommended a 2015 Chrysler Town and Country when he couldn't find me a 2016 Dodge Grand Caravan with all the extras I wanted and in the color I wanted. The Town and Country did have everything I wanted. They gave me top dollar for my trade and an instant rebate I couldn't refuse. My bank came thru for me and I drove off the lot with a 2015 Chrysler Town and Country with 45 miles on it, 69,005 miles less than I drove in with... If I was still living here the next time I am ready to trade, ...

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DealerRater Feb 13, 2016

Very helpful, Great sales person. I have bought 2 vehicles from them and had a great experience both times. Great sales man in Rob Smiley.

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DealerRater Feb 13, 2016

Ray Santiago I have bought trucks from Ray in the past and each time he has everything to take care of me. Keep Ray there.

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DealerRater Jan 5, 2016

What a great experience my wife and I had at this dealership! We talked with Brandon Marker over the phone about a 2015 Jeep Wrangler they had advertised, and it was a pleasure to speak with someone who really knew the brand. Based on his knowledge and assistance over the phone, we told him we'd make the 2 1/2 hour drive from the Nashville, TN area to see the Jeep, and he actually had it running and warming up when we arrived...big plus 🙂 We loved the Jeep, naturally, it was in such premium condition though used. Even though we already ...

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DealerRater Dec 12, 2015

I have bought 2 veichles from Ray Santiago and I have always had great expierence with him he always help me find the car that suits me and my family. After dealing with Ray I never will look or find any other sales person. I recommend everyone to see him if they are needing a car or truck. he is caring and always helping me to find the car that I can afford and he is honest with me and that is so important is someone that cares and is honest to me and my family. Thank you Lauren Sebastian

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DealerRater Nov 23, 2015

rob was very helpful in every aspect. that's why we bought two new cars. straight forward. I got new ram truck wife bought new journey.

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DealerRater Nov 14, 2015

The sales man (Chris Pennington) was very helpful and answered all my questions , Scott (loan processed) was very nice and Kevin Karr was able to get me in and out quickly and was nice enough car transfer my car seat from one car to another.

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DealerRater Oct 30, 2015

It was a really fun and easy experience. Salesman are very helpful. Also a wide variety of vehicles to choose from. A 10 out of 10!

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DealerRater Oct 1, 2014

I have been using this dealership for the last 3 years for standard oil changes, new tire installation, alignment, etc. Each time I have walked away pleased. Any issue I had was addressed on time in a professional and courteous manner. Recently I purchased a SRT Charger. Brandon Marker, a salesman, walked me through various options and I could tell he was passionate about his products. What was cool about this experience is the fact that this was not the first time I had spoken to him. During previous services on my old car Brandon would strike a conversation about cars ...

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DealerRater Jan 27, 2014

I recently purchased a 2013 Chevy Cruze at Swope Chrysler Dodge Jeep in Elizabethtown, Ky. My car buying experience there was nothing short of exceptional from the first phone call to close of the sale. Brandon Marker is a Great salesperson and I will definitely send everyone to him that is looking for a car/truck.

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DealerRater Oct 1, 2013

My wife and I were in search of a very specific pre-owned vehicle and found that Swope had one in stock at a price we were comfortable with. We were apprehensive about purchasing a vehicle sight unseen from such a long distance away (we live in CT), but after reading multiple reviews about Swope and seeing their excellent ratings, we decided to move forward. We dealt with Brandon Marker, who was very patient and thorough dealing with all of our questions and concerns. Brandon was very prompt, courteous and attentive during the purchasing process and the transaction went about as ...

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DealerRater Mar 24, 2013

We bought our new 2013 Dodge Challenger at an incredible rate and had the most excellent customer service. We searched everywhere and nothing beats Swope of Elizabethtown, We will never go anywhere else!

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DealerRater Mar 20, 2013

My family and I were treated with respect from the word "GO". I explained what I wanted and didn't want and our salesperson (Brandon) did a ton of research to find a vehicle with the options I wanted/needed. The pricing was explained clearly, as well as discounts and we walked out with a new vehicle in a little over 2 hours (including a trade-in)!!! THANK YOU for making my first non-Ford experience a pleasant one.

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DealerRater Dec 14, 2012

Took time to listen to what we wanted in a vehicle, type of vehicle, bottom line payment and for the lenght of time we wanted.

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DealerRater Oct 30, 2012

Great dealership! I had a great experience overall. They treated me like family and I am definitely going to buy my future cars there too.

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DealerRater Jan 30, 2011

I came all he way from Columbus, Ohio because they had the car I wanted. The sales man Tom was not pushy, the finance manager Scott was not aggressive like the dealer i bought my camaro from. Unfortunately the deal fell through. but once i am ready i will be coming back to that dealer.even though it's 4 1/2 hour drive. when you have friendly, respectful, kind and honest sales men and finance manager it's worth the drive. i would and have told people about this dealership. i was very pleased with the personal attention i got from this ...

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DealerRater Jan 28, 2011

In between Christmas and New Years we headed down from Indiana towards Huntsville, AL to visit our son and his family. Our Chrysler van with 272,000 miles went out and we had it towed to the Swope Family Dealership. While they fixed the fuel pump we were offered hopsitality and shown several vehicles by Tom Stokes. He really listened because although we LOVED our Chrysler we were not impressed by the fact the newer vehicles had not addressed gas mileage since ours was made in 1999. We had hoped to hold on until electric vehicles were available, but it was obvious we ...

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